Warranty Policy
Warranty
What’s Covered
- Manufacturer defects within the original OEM warranty period.
- Items damaged in transit when reported promptly (see Shipping & Delivery).
- DOA (dead on arrival) parts reported within 7 days of delivery.
What’s Not Covered
- Incorrect installation, misuse, or non-intended applications.
- Normal wear components, consumables, or cosmetic damage.
- Parts altered, modified, or used after visible damage.
How to File a Warranty Claim
1) Gather info
Have your Order #, part number, install date, and a short fault description. Photos/video help.
2) Submit
Use the claim form below and upload any supporting media. We’ll confirm next steps by email.
3) Resolution
Depending on OEM policy: replacement, repair, or refund. Typical review time: 3–7 business days.
Helpful Notes
Diagnosis & Returns
If a return is required for inspection, we’ll provide instructions. For non-warranty returns, see Returns & Refunds.
Transit Issues
For items damaged on arrival, report within 48 hours and keep packaging for carrier review. See Shipping.
Start a Warranty Claim
Prefer assistance? Contact Support or call +1 206 678 9333.